VoIP phone systems are rising in popularity as they enable organizations to reduce their total communications line item expense. Two primary VoIP business options currently exist; hosted and in-house. In house platforms involve the installation of VoIP equipment that will be managed by the organization?s internal personnel. A hosted PBX system is a VoIP platform that can be rented or leased, monthly or annually, eliminating the up-front cost associated with purchasing required equipment. The VoIP provider will manage the platform?s ongoing operation remotely. Why should you consider a hosted option over an in-house option?
Benefits of a VoIP Hosted PBX Business Phone System
Some of the primary benefits of a VoIP hosted PBX business phone system include:
- Reduced Initial Costs- Since installation of equipment on-site isn?t required, there is less initial investment required on behalf of the business in terms of raw cost, labor and infrastructure.
- Enhanced Flexibility- Additional line extensions can be easily added and subtracted through simple requests rather than equipment alteration.
- Reduction in In-House Maintenance Requirements- Since the VoIP platform provider will provide maintenance remotely, these tasks and their associated costs will not fall on the shoulders of the current in-house IT team.
- Built In Scalability- As an organization continues to grow, so will their VoIP platform. Hosted PBX systems can easily accommodate new usage levels where in-house systems often require installation upgrades to larger systems.
- Seamless Upgrades- Hosted PBX vendors will manage all system upgrades, eliminating the need for your IT team of professionals to schedule and tend to the tasks.
While each VoIP platform option carries their own advantages and disadvantages, many organizations are choosing hosted options over in-house management to reduce costs and to improve the overall efficiency of their business?s operations.
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